Privacy Policy

1. Introduction

Lawgic (Pty) Ltd ("we," "our," or "us") is committed to protecting the privacy of our users in accordance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable South African legislation. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our platform.

2. Information We Collect

We may collect the following types of personal information as defined under POPIA:

• Personal Information: Name, email address, phone number, organisation name, and job title when you request a demo or contact us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Platform Data: When using our SaaS platform, we process data you enter in connection with your use of the service.

3. Purpose and Lawful Basis for Processing

In accordance with POPIA, we process your personal information for the following purposes:

• To provide and maintain our services
• To respond to your inquiries and demo requests
• To improve our website and platform
• To send relevant communications about our services (with your consent)
• To comply with legal obligations under South African law
• To detect and prevent fraud or abuse

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit and at rest, access controls, regular security audits, and secure infrastructure hosted within approved jurisdictions. While no method of transmission over the Internet is 100% secure, we strive to use commercially acceptable means to protect your data in compliance with POPIA requirements.

5. Data Sharing and Cross-Border Transfers

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our platform, conducting our business, or serving our users, provided those parties agree to keep this information confidential and comply with POPIA. Any cross-border transfer of personal information is conducted in accordance with Section 72 of POPIA. We may also disclose information when required by South African law or to protect our rights.

6. Your Rights Under POPIA

Under POPIA, you have the right to access, correct, or delete your personal information. You may also object to the processing of your personal information or request its restriction. To exercise these rights, please contact our Information Officer at privacy@lawgic.co.za. You also have the right to lodge a complaint with the Information Regulator of South Africa.

7. Information Officer

Our designated Information Officer can be contacted at privacy@lawgic.co.za for any questions about this Privacy Policy, our data practices, or to exercise your rights under POPIA.